About

Created by Jay Krakower 

Sugarland was named to honour my grandfather, Harold, who told my brother and I stories at the dinner table and before bed. When I was around 5 I asked him to write them down so I could have them forever. He ended up publishing them under the name Sugarland. A place filled with the sweetest stories. Our logo is handwritten in my grandmother, Molly's writing.  Each piece is crafted to reflect this storytelling, love, and care. Personal pieces to keep with you everywhere you go.

All of Sugarland pieces are handcrafted in my at-home studio. Each is carved from wax to create something just for you. Custom pieces to honour your loved ones, pets, or any other precious sentiments are always a priority. 

Sentimental pieces deliberately crafted to last. 

I love creating so that's why Sugarland exists.

I am so lucky to share this with you.

FAQ

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝘁𝘂𝗿𝗻-𝗮𝗿𝗼𝘂𝗻𝗱 𝘁𝗶𝗺𝗲 𝗳𝗼𝗿 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?

For permanent collection pieces, the lead-time can vary from 2-4 weeks.

For custom projects, we can discuss timelines!

Please keep in mind it is just me, Jay, working on your piece.
𝗪𝗶𝗹𝗹 𝗜 𝗴𝗲𝘁 𝗺𝘆 𝗰𝗹𝗮𝘄/𝘁𝗼𝗼𝘁𝗵 𝗯𝗮𝗰𝗸?

I should be able to return your claw/tooth back, no problem!

For claws, we sometimes need to thicken them to make them more stable to make a mold. I use a very thin coat of clear resin for this. I will be sure to check with you first if this is ok! There is a risk of cracking or breaking.

Please note, I will do my best to return your special item back in the best condition possible.
𝗖𝗮𝗻 𝗜 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲 𝗮 𝗽𝗶𝗲𝗰𝗲?

Yes! Please fill out our custom projects form and I will be sure to get back to you.

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗿𝗲𝘁𝘂𝗿𝗻/𝗿𝗲𝗽𝗮𝗶𝗿 𝗽𝗼𝗹𝗶𝗰𝘆 𝗹𝗶𝗸𝗲?

All orders are final sale. If you have any questions or you are unsure of what metal, size, or stone you would like, please send me an email ahead of placing your order.

If you need to cancel your order, exceptions can be made, however, a 5% transaction fee will be applied.
𝗪𝗵𝗮𝘁'𝘀 𝘁𝗵𝗲 𝗱𝗲𝗮𝗹 𝘄𝗶𝘁𝗵 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴?

Your shipping will be calculated at checkout and you will be able to select your preferred method.

All orders will be shipping from Canada. Please be informed on your country's import laws and regulations before purchasing your order. Please note, Sugarland is not responsible for any duties or taxes charged as well as lost or stolen packages.

Please be sure to ship your package to a secure location!

𝗛𝗼𝘄 𝗱𝗼 𝗜 𝘁𝗮𝗸𝗲 𝗰𝗮𝗿𝗲 𝗼𝗳 𝗺𝘆 𝗷𝗲𝘄𝗲𝗹𝗿𝘆?

To maintain your special piece, it is recommend to remove your jewelry while showering, swimming, exercising, or doing any other tasks that may damage your piece.

It is recommended to avoid prolonged exposure to alcohol based products, chlorine, and other materials that may alter your jewelry.

For an at-home cleaning, I recommend using a gentile dish soap, warm water and a soft toothbrush.
𝗜 𝗰𝗮𝗻'𝘁 𝗳𝗶𝗻𝗱 𝗺𝘆 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻. 𝗛𝗘𝗟𝗣!

If your question isn't answered above, please feel free to email me!